Terms of service

Overview

Welcome to Citrus Huis. Throughout this website, the terms “we”, “us” and “our” refer to Citrus Huis.

Citrus Huis operates this website and store, including all related information, products, and services, to provide customers with a curated shopping experience. Our store is powered by Shopify.

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Access and Account

By using this website, you confirm that you are at least the age of majority in your state or province of residence.

When placing an order or creating an account, you agree to provide current, complete, and accurate information, including billing, shipping, and payment details.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Products

We strive to display our products as accurately as possible. However, colors and product appearance may vary slightly depending on your device or screen settings.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.

Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders are only confirmed once payment has been successfully processed.

Please review your order carefully before submitting. Once an order has been processed, cancellation requests may not be possible.

Pricing and Billing

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

Prices may not include shipping fees, taxes, duties, or import charges where applicable.

You agree to provide accurate billing and payment information for all purchases made through our store.

Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

Risk of loss transfers to the customer once the order has been handed to the shipping carrier.

Intellectual Property

All website content, including text, images, graphics, logos, branding, product photography, and designs are the property of Citrus Huis unless otherwise stated.

You may not reproduce, distribute, copy, or use any content from this website without prior written permission.

Third-Party Tools and Links

Our website may contain links or integrations to third-party websites, services, or tools.

We are not responsible for the content, policies, or practices of any third-party websites or services.

Feedback and Reviews

If you submit reviews, feedback, suggestions, or other content to us, you grant Citrus Huis the right to use, reproduce, publish, and display that content for marketing or business purposes.

You agree that any content you submit will not violate the rights of any third party or contain unlawful, abusive, or harmful material.

Limitation of Liability

Citrus Huis is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

All products and services are provided “as is” without warranties except where required by law.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this website.

Contact

If you have any questions regarding these Terms of Service, please contact us:

Citrus Huis
hello@citrushuis.com.au
Seaford, VIC 3198, Australia